VRMA
    International 2022Join Now

    Guest Communications: Best Practices to Increase Revenue and Boost the Guest Experience

    Track: Guest Relations

    Session Number: 3043
    Date: Tue, Oct 25th, 2022
    Time: 11:30 AM - 12:30 PM

    Description:

    In today’s tech-first world, guest communication has never been more important. In fact, 54% of managers note that proactive guest communication can reduce operational issues and reduce manual effort (*breezeway’s 2022 property operations survey).This session will explore best practices for guest communication, using real-life examples and guidance from property managers.
    Session Type: Panel Breakout Session (45 minutes - 60 minutes)

    2 Learning Outcomes:
    • Review their own guest communications practices and take practical steps to implement improvements and changes to it
    • Research and compare different software tools that can support better guest communication
    Session Type: Panel Breakout Session (45 minutes - 60 minutes)

    2 Learning Outcomes:
    • Review their own guest communications practices and take practical steps to implement improvements and changes to it
    • Research and compare different software tools that can support better guest communication