Channeling Brian Fontana from Anchorman
Track: Guest Relations
Session Number: 3057
Date: Mon, Oct 24th, 2022
Time: 11:45 AM - 12:45 PM
Description:
"90% of the time it works every time."
This session will unpack why texting is so powerful, how it is changing communication in the vacation rental home industry and how you can give travelers a joyful journey through communications and deliver an exceptional experience instead of holding back and giving a minimal, lackluster experience.
This session will unpack why texting is so powerful, how it is changing communication in the vacation rental home industry and how you can give travelers a joyful journey through communications and deliver an exceptional experience instead of holding back and giving a minimal, lackluster experience.
Session Type: Breakout Session
2 Learning Outcomes:
- Learn the perfect point of beginning the guest experience with travelers
- Learn to leverage your guest communications to create raving fans who give stellar reviews
Session Type: Breakout Session
2 Learning Outcomes:
- Learn the perfect point of beginning the guest experience with travelers
- Learn to leverage your guest communications to create raving fans who give stellar reviews
Speakers
Primary Presenter
Tyann Marcink Hammond
Queen of Guest Experience
Touch Stay
Co-Presenter or Panelist
Andy McNulty
CEO
Touch Stay
Second Co-Presenter or Panelist
Andra McGill
Director of Operations
Natural Retreats
Third Co-Presenter or Panelist
Ryan Norton
RueBaRue
Fourth Co-Presenter or Panelist
Matthew Tesdall
Co-Owner
Family Time Vacation Rentals